Don’t get too excited until your PS5 is in your hands, retailers like PS Direct and Walmart have canceled loads of PS5 orders!
Gamers have it hard enough tracking down a PS5 console in the first place. After all, the console has been out of stock ever since it launched last year.
While this problem might almost be over as the PS5 stock shortage could end soon, customers now have another hurdle to jump when trying to buy a PS5.
This new problem is even worse than not being able to get a console in the first place. Retailers are now canceling PS5 orders for seemingly no reason!
Make sure to check our PS5 Stock Trackers for lightning-fast updates when new consoles go live:
- PS5 Stock Tracker USA – Updates, Restocks and Alerts
- PS5 Stock Tracker UK – Updates, Restocks and Alerts
Why Do Retailers Cancel PS5 Orders?
PS Direct PS5 Order Cancellations
PlayStation Direct has been one of the most reliable places to get a PS5 in recent weeks. The retailer even had a PS5 restock as recently as yesterday.
Plus, gamers can also get a PlayStation Direct priority queue invite to buy a PS5. This almost ensures you of securing your next-gen console.
However, a new post on Reddit claims that PlayStation Direct has canceled PS5 orders without a reason. The poster later contacted PS Direct and found that it was because the transaction didn’t process.
PS Direct apparently gave no option of ordering the console again, leaving an unhappy customer without a PS5.
Additionally, commenter NoxicRush claims that their PS5 order was also canceled by PS Direct and has yet to find a reason why. The console was apparently “recalled by seller” for no reason and that PS Direct “refused to make a replacement order”.
Customers are also having problems with PS5 order cancellations at another major retailer too.
Walmart PS5 Shipping Delays Automatically Cancel Orders
Customers purchasing a PS5 from Walmart have also had major problems with cancellations. This is to do with the huge delays of PS5 orders from Walmart recently.
Many customers have had their PS5 orders from Walmart canceled because of the retailer’s delay policy. If the product isn’t shipped within 30 days then it is automatically canceled.
This, combined with the shipping delays, has left many gamers empty-handed. What’s more, Walmart customers who used PayPal or a gift card to buy a PS5 may not get a refund either.
If you’re looking to buy a PS5 or have already ordered one, make sure to check your order, you wouldn’t want it to be canceled. This could happen when buying a console from any retailer!
Finally, if you’re one of the lucky few to own a next-gen console, you can enjoy some great TV too. Find out how to get free Apple TV+ with PS5.