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PS5 Error Codes Explained: How to Fix Them and What They Mean

There's a new console on the block as the PlayStation 5 is finally here. But if your PS5 is displaying error codes, here's how to fix them and what they mean.

As is the case with every technology, the PS5 isn't perfect right from the get-go. In fact, many players are reporting issues with their PlayStation 5 right out of the box.

Thankfully, there's a way to fix most of the errors that players are experiencing. If you've encountered PS5 error codes, here's how to fix them and what they mean:

How to Fix PS5 Errors and What They Mean

Common Errors

ps5 error codes
(Source: Sony)

CE-105799-1

Description:

Unable to connect to the server.

Solution:

  1. Check the PSN status page if there is any server failure or maintenance going on.
  2. Restart your PlayStation®5, and connect to the Internet using a wired connection as much as possible. And configure the network settings again.
  3. When using a wireless connection, review the installation location such as bringing your PS5 closer to your router or removing anything interrupting the connection between the devices.
  4. Turn off your router and modem, and wait at least 5 minutes, then restart it.
  5. Update the firmware of your router. (For details on how to update, please contact the router vendor.)
  6. If possible, try opening these ports. TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479,49152~65535.
    For help with port opening and router settings, please contact your ISP (Internet service provider).
  7. In the network settings, set up a static IP address manually to improve it.
  8. It could be improved by changing DNS settings temporarily. Go to DNS settings in the Network Settings, and configure your network settings with the number of the public DNS that is free and open to the public by companies or organizations.

If the above does not solve the problem, the line is likely to be temporarily busy. Please leave it for a while and try again later.

CE-107520-5

Description:

Please install the latest system software.

Solution:

  1. Please connect PlayStation®5 to the Internet and update it to the latest version of the system software. If an error occurs during the update, restart your network equipment and PS5, then try to update again.
  2. If possible, try another update method other than via the Internet.
  3. You can also download PS5 system software to a USB drive via a computer that can connect to the Internet. If you cannot connect your system to the internet, you can also update it by a game disc.
  4. When you start a disc that contains a more recent version of the system software, a screen will be displayed to guide you through the update process. Follow the on-screen instructions to perform the update.

CE-108360-8

Description:

Please check the connection status of HD camera and PlayStation®Camera.

Solution:

  1. If you are using PS Camera, you need a dedicated adapter to use it with PS5. Please check the connection method according to the device you have.
  2. Use it in a bright room as much as possible.
  3. Check the position by adjusting the distance to the camera or the camera's angle.
  4. Review the settings of the camera on your PS5.

CE-108862-5

Description:

Unable to connect to the server.

Solution:

  1. Check the game server at the developer's game website and PlayStation™Network status page.
  2. There is a possibility of temporary network congestion, so please try again later.

CE-108889-4

Description:

Please install the latest system software.

Solution:

  1. Please connect PlayStation®5 to the Internet and update it to the latest version of the system software. If an error occurs during the update, restart your network equipment and PS5, then try to update again.
  2. If possible, try another update method other than via the Internet.
  3. You can also download PS5 system software to a USB drive via a computer that can connect to the Internet. If you cannot connect your system to the internet, you can also update it by a game disc.
  4. When you start a disc that contains a more recent version of the system software, a screen will be displayed to guide you through the update process. Follow the on-screen instructions to perform the update.

CE-111161-1

Description:

Please check the connection status of HD camera and PlayStation®Camera.

Solution:

  1. If you are using PS Camera, you need a dedicated adapter to use it with PS5. Please check the connection method according to the device you have.
  2. Use it in a bright room as much as possible.
  3. Check the position by adjusting the distance to the camera or the camera's angle.
  4. Review the settings of the camera on your PS5.

CE-113212-0

Description:

Unable to connect to the server.

Solution:

  1. Check the PSN status page if there is any server failure or maintenance going on.
  2. Restart your PlayStation®5, and connect to the Internet using a wired connection as much as possible. And configure the network settings again.
  3. When using a wireless connection, review the installation location such as bringing your PS5 closer to your router or removing anything interrupting the connection between the devices.
  4. Turn off your router and modem, and wait at least 5 minutes, then restart it.
  5. Update the firmware of your router. (For details on how to update, please contact the router vendor.)
  6. If possible, try opening these ports. TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479,49152~65535.
    For help with port opening and router settings, please contact your ISP (Internet service provider).
  7. In the network settings, set up a static IP address manually to improve it.
  8. It could be improved by changing DNS settings temporarily. Go to DNS settings in the Network Settings, and configure your network settings with the number of the public DNS that is free and open to the public by companies or organizations.

If the above does not solve the problem, the line is likely to be temporarily busy. Please leave it for a while and try again later.

CE-117722-0

Description:

An error has occurred on PlayStation™Now streaming connection.

Solution:

  1. Perform the Internet connection test on PS Now and see if the connection environment is suitable for streaming games.
  2. Restart your PlayStation®5, and connect to the Internet using a wired connection as much as possible and configure the network settings again.
  3. When using wireless connection, review the installation location bringing your PS5 closer to your router or removing anything interrupting the connection between the devices.
  4. Turn off your router and modem, and wait at least 5 minutes, then restart it.
  5. Update the firmware of your router. (For details on how to update, please contact the router vendor.)
  6. If the game is downloadable to play, please try to download it and play. Check if there is enough free space on the PS5.

If the above won't solve the problem, the line is likely to be temporarily busy. Please leave it for a while and try again later.

PlayStation Network Errors

PlayStation Network Errors
(Source: Sony)

NP-102942-8

Description:

This feature is not available due to age restrictions. You cannot use this feature because your account does not meet the age requirement in the application.

Solution:

Make sure if the age that is registered on your account meets the age requirement for the application. Check the parental control settings.

NP-102944-0

Description:

Please install the latest system software

Solution:

  1. Please connect PlayStation®5 to the Internet and update it to the latest version of the system software.
  2. If an error occurs during the update, restart your network equipment and PS5, then try to update again.
  3. If possible, try another update method other than via the Internet.
  4. You can also download PS5 system software to a USB drive via a computer that can connect to the Internet. If you cannot connect your system to the internet, you can also update it by a game disc.
  5. When you start a disc that contains a more recent version of the system software, a screen will be displayed to guide you through the update process. Follow the on-screen instructions to perform the update.

NP-102945-1

Description:

Please install the latest system software

Solution:

  1. Please connect PlayStation®5 to the Internet and update it to the latest version of the system software.
  2. If an error occurs during the update, restart your network equipment and PS5, then try to update again.
  3. If possible, try another update method other than via the Internet.
  4. You can also download PS5 system software to a USB drive via a computer that can connect to the Internet. If you cannot connect your system to the internet, you can also update it by a game disc.
  5. When you start a disc that contains a more recent version of the system software, a screen will be displayed to guide you through the update process. Follow the on-screen instructions to perform the update.

NP-102946-2

Description:

Please install the latest update file.

Solution:

  1. When this error is displayed, you may need to install the latest update data:
  2. Please connect PlayStation®5 to the internet and install the latest update file.
  3. If an error occurs during the update, please check if there is enough free space on the main unit storage and if the update is currently in progress.
  4. If the update is in progress, please wait for it to complete.

And, if there isn't enough free space, delete unnecessary data and try the update again.

NP-102947-3

Description:

The Internet connection may be unstable, and the latest update file for the application cannot be found.

Solution:

  1. Please try the following steps in order to see if there is any improvement.
    ・Restart your PlayStation®5 and connect to the Internet using a wired connection as much as possible. And configure the network settings again.
    ・When using a wireless connection, review the installation location such as bringing your PS5 closer to your router or removing anything interrupting the connection between the devices.
    ・Turn off your router and modem, and wait at least 5 minutes, then restart it.
    ・Update the firmware of your router. (For details on how to update, please contact the router vendor.)
  2. Please connect PS5 to the internet and install the latest update file.
  3. If the above won't solve the problem, the line is likely to be temporarily busy. Please leave it for a while and try again later.

NP-102955-2

Description:

The account information is incorrect.

Solution:

There is a possibility that you are entering information that is different from the account you registered in the console. Please double-check Sign-In ID and Password of the account you want to sign in.

NP-103105-0

Description:

This service is currently under maintenance.

Solution:

This service may be undergoing maintenance.
Check the server status for failure and maintenance information.

If it is not impacted by server failure or maintenance, try the following in order:

  1. Reset the Internet connection settings on PlayStation®5 and try an Internet connection test.
  2. Turn off your router and modem, and wait at least 5 minutes before turning it back on.
  3. If the above won't work, try again later as the line may be temporarily congested.

NP-103107-2

Description:

This service is currently under maintenance.

Solution:

This service may be undergoing maintenance.
Check the server status for failure and maintenance information.

If it is not impacted by server failure or maintenance, try the following in order:

  1. Reset the Internet connection settings on PlayStation®5 and try an Internet connection test.
  2. Turn off your router and modem, and wait at least 5 minutes before turning it back on.
  3. If the above won't work, try again later as the line may be temporarily congested.

NP-103109-4

Description:

This service is currently under maintenance.

Solution:

This service may be undergoing maintenance.
Check the server status for failure and maintenance information.

If it is not impacted by server failure or maintenance, try the following in order:

  1. Reset the Internet connection settings on PlayStation®5 and try an Internet connection test.
  2. Turn off your router and modem, and wait at least 5 minutes before turning it back on.
  3. If the above won't work, try again later as the line may be temporarily congested.

NP-103111-7

Description:

This service is currently under maintenance.

Solution:

This service may be undergoing maintenance.
Check the server status for failure and maintenance information.

If it is not impacted by server failure or maintenance, try the following in order:

  1. Reset the Internet connection settings on PlayStation®5 and try an Internet connection test.
  2. Turn off your router and modem, and wait at least 5 minutes before turning it back on.
  3. If the above won't work, try again later as the line may be temporarily congested.

NP-103117-3

Description:

This service is currently under maintenance.

Solution:

This service may be undergoing maintenance.
Check the server status for failure and maintenance information.

If it is not impacted by server failure or maintenance, try the following in order:

  1. Reset the Internet connection settings on PlayStation®5 and try an Internet connection test.
  2. Turn off your router and modem, and wait at least 5 minutes before turning it back on.
  3. If the above won't work, try again later as the line may be temporarily congested.

Network Error Codes

PlayStation 5
(Source: Sony)

NW-102261-2

Description:

Unable to connect to the server.

An error has occurred while connecting to the PlayStation™Network.

Solution:

  1. Check the PSN status page if there is any server failure or maintenance going on.
  2. Restart your PlayStation®5, and connect to the Internet using a wired connection as much as possible. And configure the network settings again.
  3. When using a wireless connection, review the installation location such as bringing your PS5 closer to your router or removing anything interrupting the connection between the devices.
  4. Turn off your router and modem, and wait at least 5 minutes, then restart it.
  5. Update the firmware of your router. (For details on how to update, please contact the router vendor.)
  6. If possible, try opening these ports. TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479,49152~65535.
    For help with port opening and router settings, please contact your ISP (Internet service provider).
  7. In the network settings, set up a static IP address manually to improve it.
  8. It could be improved by changing DNS settings temporarily. Go to DNS settings in the Network Settings, and configure your network settings with the number of the public DNS that is free and open to the public by companies or organizations.

If the above does not solve the problem, the line is likely to be temporarily busy. Please leave it for a while and try again later.

NW-102307-3

Description:

A communication error has occurred.

An error has occurred while connecting to the PlayStation™Network.

Solution:

  1. Check the PSN status page if there is any server failure or maintenance going on.
  2. Restart your PlayStation®5, and connect to the Internet using a wired connection as much as possible. And configure the network settings again.
  3. When using a wireless connection, review the installation location such as bringing your PS5 closer to your router or removing anything interrupting the connection between the devices.
  4. Turn off your router and modem, and wait at least 5 minutes, then restart it.
  5. Update the firmware of your router. (For details on how to update, please contact the router vendor.)
  6. If possible, try opening these ports. TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479,49152~65535.
    For help with port opening and router settings, please contact your ISP (Internet service provider).
  7. In the network settings, set up a static IP address manually to improve it.
  8. It could be improved by changing DNS settings temporarily. Go to DNS settings in the Network Settings, and configure your network settings with the number of the public DNS that is free and open to the public by companies or organizations.

If the above does not solve the problem, the line is likely to be temporarily busy. Please leave it for a while and try again later.

NW-102308-4

Description:

A communication error has occurred.

An error has occurred while connecting to the PlayStation™Network.

Solution:

  1. Check the PSN status page if there is any server failure or maintenance going on.
  2. Restart your PlayStation®5, and connect to the Internet using a wired connection as much as possible. And configure the network settings again.
  3. When using a wireless connection, review the installation location such as bringing your PS5 closer to your router or removing anything interrupting the connection between the devices.
  4. Turn off your router and modem, and wait at least 5 minutes, then restart it.
  5. Update the firmware of your router. (For details on how to update, please contact the router vendor.)
  6. If possible, try opening these ports. TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479,49152~65535.
    For help with port opening and router settings, please contact your ISP (Internet service provider).
  7. In the network settings, set up a static IP address manually to improve it.
  8. It could be improved by changing DNS settings temporarily. Go to DNS settings in the Network Settings, and configure your network settings with the number of the public DNS that is free and open to the public by companies or organizations.

If the above does not solve the problem, the line is likely to be temporarily busy. Please leave it for a while and try again later.

NW-102315-2

Description:

A communication error has occurred.

An error has occurred while connecting to the PlayStation™Network.

Solution:

  1. Check the PSN status page if there is any server failure or maintenance going on.
  2. Restart your PlayStation®5, and connect to the Internet using a wired connection as much as possible. And configure the network settings again.
  3. When using a wireless connection, review the installation location such as bringing your PS5 closer to your router or removing anything interrupting the connection between the devices.
  4. Turn off your router and modem, and wait at least 5 minutes, then restart it.
  5. Update the firmware of your router. (For details on how to update, please contact the router vendor.)
  6. If possible, try opening these ports. TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479,49152~65535.
    For help with port opening and router settings, please contact your ISP (Internet service provider).
  7. In the network settings, set up a static IP address manually to improve it.
  8. It could be improved by changing DNS settings temporarily. Go to DNS settings in the Network Settings, and configure your network settings with the number of the public DNS that is free and open to the public by companies or organizations.

If the above does not solve the problem, the line is likely to be temporarily busy. Please leave it for a while and try again later.

NW-102417-5

Description:

The connection to the network has timed out.

An error has occurred while connecting to the PlayStation™Network.

Solution:

  1. Check the PSN status page if there is any server failure or maintenance going on.
  2. Restart your PlayStation®5, and connect to the Internet using a wired connection as much as possible. And configure the network settings again.
  3. When using a wireless connection, review the installation location such as bringing your PS5 closer to your router or removing anything interrupting the connection between the devices.
  4. Turn off your router and modem, and wait at least 5 minutes, then restart it.
  5. Update the firmware of your router. (For details on how to update, please contact the router vendor.)
  6. If possible, try opening these ports. TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479,49152~65535.
    For help with port opening and router settings, please contact your ISP (Internet service provider).
  7. In the network settings, set up a static IP address manually to improve it.
  8. It could be improved by changing DNS settings temporarily. Go to DNS settings in the Network Settings, and configure your network settings with the number of the public DNS that is free and open to the public by companies or organizations.

If the above does not solve the problem, the line is likely to be temporarily busy. Please leave it for a while and try again later.

NW-102650-4

Description:

Unable to connect to the server.

An error has occurred while connecting to the PlayStation™Network.

Solution:

  1. Check the PSN status page if there is any server failure or maintenance going on.
  2. Restart your PlayStation®5, and connect to the Internet using a wired connection as much as possible. And configure the network settings again.
  3. When using a wireless connection, review the installation location such as bringing your PS5 closer to your router or removing anything interrupting the connection between the devices.
  4. Turn off your router and modem, and wait at least 5 minutes, then restart it.
  5. Update the firmware of your router. (For details on how to update, please contact the router vendor.)
  6. If possible, try opening these ports. TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479,49152~65535.
    For help with port opening and router settings, please contact your ISP (Internet service provider).
  7. In the network settings, set up a static IP address manually to improve it.
  8. It could be improved by changing DNS settings temporarily. Go to DNS settings in the Network Settings, and configure your network settings with the number of the public DNS that is free and open to the public by companies or organizations.

If the above does not solve the problem, the line is likely to be temporarily busy. Please leave it for a while and try again later.

Web Server Errors

PS5 Controller
(Source: Sony)

WS-116420-4

Description:

Unable to connect to the server.

An error has occurred while connecting to the PlayStation™Network.

Solution:

  1. Check the PSN status page if there is any server failure or maintenance going on.
  2. Restart your PlayStation®5, and connect to the Internet using a wired connection as much as possible. And configure the network settings again.
  3. When using a wireless connection, review the installation location such as bringing your PS5 closer to your router or removing anything interrupting the connection between the devices.
  4. Turn off your router and modem, and wait at least 5 minutes, then restart it.
  5. Update the firmware of your router. (For details on how to update, please contact the router vendor.)
  6. If possible, try opening these ports. TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479,49152~65535.
    For help with port opening and router settings, please contact your ISP (Internet service provider).
  7. In the network settings, set up a static IP address manually to improve it.
  8. It could be improved by changing DNS settings temporarily. Go to DNS settings in the Network Settings, and configure your network settings with the number of the public DNS that is free and open to the public by companies or organizations.

If the above does not solve the problem, the line is likely to be temporarily busy. Please leave it for a while and try again later.

WS-116522-7

Description:

The latest version of system software is not recognized and the update failed.

Solution:
Please try the following according to the update method you are using:

To update via the Internet:

  1. Restart your PlayStation®5, and connect to the Internet using a wired connection as much as possible, and configure the network settings again.
  2. When using a wireless connection, review the installation location bringing your PS5 closer to your router or removing anything interrupting the connection between the devices.
  3. Turn off your router and modem, and wait at least 5 minutes, then restart it.

To update via a USB storage device

  1. Please download the latest version of the system software.
  2. Please make sure the file name and save location are correct.

To update with a game disc

  1. Ensure there are no fingerprints, smudges, or scratches.
  2. If there are any dirt or prints, clean the disc with a soft clean cloth such as glasses cleaning cloth and wipe it from the center to the edges.

If the above won't work, try other update methods if possible.

WS-115195-2

Description:

Unable to connect to the server.

Solution:

This service may be undergoing maintenance.
Check the server status for failure and maintenance information.

If it is not impacted by server failure or maintenance, try the following in order:

  1. Reset the Internet connection settings on PlayStation®5 and try an Internet connection test.
  2. Turn off your router and modem, and wait at least 5 minutes before turning it back on.
  3. If the above won't work, try again later as the line may be temporarily congested.

WS-116439-4

Description:

Unable to connect to the server.

Solution:

This service may be undergoing maintenance.
Check the server status for failure and maintenance information.

If it is not impacted by server failure or maintenance, try the following in order:

  1. Reset the Internet connection settings on PlayStation®5 and try an Internet connection test.
  2. Turn off your router and modem, and wait at least 5 minutes before turning it back on.
  3. If the above won't work, try again later as the line may be temporarily congested.

WV-109144-9

Description:

Unable to connect to the server.

An error has occurred while connecting to the PlayStation™Network.

Solution:

  1. Check the PSN status page if there is any server failure or maintenance going on.
  2. Restart your PlayStation®5, and connect to the Internet using a wired connection as much as possible. And configure the network settings again.
  3. When using a wireless connection, review the installation location such as bringing your PS5 closer to your router or removing anything interrupting the connection between the devices.
  4. Turn off your router and modem, and wait at least 5 minutes, then restart it.
  5. Update the firmware of your router. (For details on how to update, please contact the router vendor.)
  6. If possible, try opening these ports. TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479,49152~65535.
    For help with port opening and router settings, please contact your ISP (Internet service provider).
  7. In the network settings, set up a static IP address manually to improve it.
  8. It could be improved by changing DNS settings temporarily. Go to DNS settings in the Network Settings, and configure your network settings with the number of the public DNS that is free and open to the public by companies or organizations.

If the above does not solve the problem, the line is likely to be temporarily busy. Please leave it for a while and try again later.

WV-109145-0

Description:

Unable to connect to the Internet.

An error has occurred while connecting to the PlayStation™Network.

Solution:

  1. Check the PSN status page if there is any server failure or maintenance going on.
  2. Restart your PlayStation®5, and connect to the Internet using a wired connection as much as possible. And configure the network settings again.
  3. When using a wireless connection, review the installation location such as bringing your PS5 closer to your router or removing anything interrupting the connection between the devices.
  4. Turn off your router and modem, and wait at least 5 minutes, then restart it.
  5. Update the firmware of your router. (For details on how to update, please contact the router vendor.)
  6. If possible, try opening these ports. TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479,49152~65535.
    For help with port opening and router settings, please contact your ISP (Internet service provider).
  7. In the network settings, set up a static IP address manually to improve it.
  8. It could be improved by changing DNS settings temporarily. Go to DNS settings in the Network Settings, and configure your network settings with the number of the public DNS that is free and open to the public by companies or organizations.

If the above does not solve the problem, the line is likely to be temporarily busy. Please leave it for a while and try again later.

WV-109146-1

Description:

Unable to connect to the server.

An error has occurred while connecting to the PlayStation™Network.

Solution:

  1. Check the PSN status page if there is any server failure or maintenance going on.
  2. Restart your PlayStation®5, and connect to the Internet using a wired connection as much as possible. And configure the network settings again.
  3. When using a wireless connection, review the installation location such as bringing your PS5 closer to your router or removing anything interrupting the connection between the devices.
  4. Turn off your router and modem, and wait at least 5 minutes, then restart it.
  5. Update the firmware of your router. (For details on how to update, please contact the router vendor.)
  6. If possible, try opening these ports. TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479,49152~65535.
    For help with port opening and router settings, please contact your ISP (Internet service provider).
  7. In the network settings, set up a static IP address manually to improve it.
  8. It could be improved by changing DNS settings temporarily. Go to DNS settings in the Network Settings, and configure your network settings with the number of the public DNS that is free and open to the public by companies or organizations.

If the above does not solve the problem, the line is likely to be temporarily busy. Please leave it for a while and try again later.

WV-109153-9

Description:

The connection to the network has timed out.

Solution:

  1. Check the PSN status page if there is any server failure or maintenance going on.
  2. Restart your PlayStation®5, and connect to the Internet using a wired connection as much as possible. And configure the network settings again.
  3. When using a wireless connection, review the installation location such as bringing your PS5 closer to your router or removing anything interrupting the connection between the devices.
  4. Turn off your router and modem, and wait at least 5 minutes, then restart it.
  5. Update the firmware of your router. (For details on how to update, please contact the router vendor.)
  6. If possible, try opening these ports. TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479,49152~65535.
    For help with port opening and router settings, please contact your ISP (Internet service provider).
  7. In the network settings, set up a static IP address manually to improve it.
  8. It could be improved by changing DNS settings temporarily. Go to DNS settings in the Network Settings, and configure your network settings with the number of the public DNS that is free and open to the public by companies or organizations.

If the above does not solve the problem, the line is likely to be temporarily busy. Please leave it for a while and try again later.

WV-109166-3

Description:

Unable to connect to the Internet.

An error has occurred while connecting to the PlayStation™Network.

Solution:

  1. Check the PSN status page if there is any server failure or maintenance going on.
  2. Restart your PlayStation®5, and connect to the Internet using a wired connection as much as possible. And configure the network settings again.
  3. When using a wireless connection, review the installation location such as bringing your PS5 closer to your router or removing anything interrupting the connection between the devices.
  4. Turn off your router and modem, and wait at least 5 minutes, then restart it.
  5. Update the firmware of your router. (For details on how to update, please contact the router vendor.)
  6. If possible, try opening these ports. TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479,49152~65535.
    For help with port opening and router settings, please contact your ISP (Internet service provider).
  7. In the network settings, set up a static IP address manually to improve it.
  8. It could be improved by changing DNS settings temporarily. Go to DNS settings in the Network Settings, and configure your network settings with the number of the public DNS that is free and open to the public by companies or organizations.

If the above does not solve the problem, the line is likely to be temporarily busy. Please leave it for a while and try again later.

Other PS5 Issues

PS5 Error Codes
(Source: Sony)

If your issue isn't listed above, don't worry. The community over at the PlayStation subreddit has put together a constantly updating spreadsheet with all known issues.

A few days ago, we also prepared an article on how to solve all known PS5 issues. If you're having problems, be sure to check it out.

As for missing PS5 features, we're certain that more will be added soon. But we'll have to wait to find out exactly when.

Share your thoughts, or ask a question:
Comments

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