MW3 Players Demand Refunds After Disappointing Campaign

Many Call of Duty players are requesting refunds for MW3 after being disappointed with the game’s short and lackluster campaign.

Players who pre-ordered the more expensive digital editions of Modern Warfare 3 were only able to play the campaign in Early Access on November 4. They will have to wait till November 10 to play multiplayer with the rest of the COD community.

However, some are so taken aback by MW3’s campaign that they are requesting refunds and completely forgoing the game’s multiplayer.

Why Fans Are Refunding MW3

Fans are refunding their copies of Modern Warfare 3 after expressing disappointment with the game’s campaign mode, which became available in Early Access on November 4.

One Reddit user got a refund on Steam as a way of negating their “bad” experience with the game:

This Twitter user’s explanation for their Steam refund request was that MW3 is only a “4 hour game”. They compare it to the $10 DLC for Resident Evil 4 Remake, which lasted five hours and costs $60 less:

In addition to the game’s staggeringly short length, fans are also incredibly frustrated with Modern Warfare 3’s mission design and lackluster narrative.

The poorly received open combat missions, rushed story, and disappointing use of characters led many players to believe that MW3’s campaign is the worst in Call of Duty history.

Despite this, many COD fans have come to the game’s defense, criticizing those who purchased MW3 for its campaign only. This user believes the $70 price tag is justified by the multiplayer and predicts that those who refunded the game will buy it again to play online:

On the other hand, some think that Modern Warfare 3’s poor campaign indicates what to expect from the game’s multiplayer. This user believes there is a “correlation between campaign quality and multiplayer quality”:

Despite COD fans not seeing eye to eye, one thing is abundantly clear- the campaign is certainly a huge disappointment.

Here’s hoping the MW3 multiplayer will fare better than the campaign when it officially releases for consoles and PC on November 10!

How to Request a Refund for MW3

If you’re looking to refund Modern Warfare 3 you need to make sure it is covered by your platform’s refund policy and then request a refund on the designated refund page on that platform’s website.

Here’s how to request a refund for each platform:

How to Request a Refund on Steam

1. Make sure you are eligible for a refund
   • You can only request a refund 14 days from the day of purchase of MW3
   • You won’t be eligible for a refund if you have played the game for more than two hours
2. Head over to the Steam Support page here
3. Sign in to your Steam account
4. Head over to the Purchases section
   • Select Call of Duty Modern Warfare 3
   • If you can’t see MW3, that means it is not eligible for a refund
5. Select the “I would like a refund” option under the problems with purchase prompt
6. Fill out and submit the refund request form
7. Wait for Steam to process your request

If your request is approved, it can take up to seven days for your funds to be refunded to your account.

Steam is usually quite generous with their refunds. If you meet the eligibility requirements you should be able to easily get refunded for MW3 without issue.

How to Request a Refund on Xbox

1. Make sure you are eligible for a refund
   • You can only request a refund 14 days from the day of purchase of MW3
   • You won’t be eligible for a refund if you have played the game for more than two hours
2. Head over to the official Xbox refund page here
3. Sign in to your Xbox account
4. Head over to your Order History
   • Select Call of Duty Modern Warfare 3 and open its order details
5. Select the Refund Request option
   • You will be prompted to choose a reason for your refund
   • Once you have chosen your reason, submit the refund Request
6. Wait for Microsoft to process your request

If Microsoft approve your refund request, you should get the refund of the full amount of Modern Warfare 3 in your account in a few business days.

How to Request a Refund on PSN

1. Make sure you are eligible for a refund
   • You can only request a refund 14 days from the day of purchase of MW3
   • You won’t be eligible for a refund if you have started to download or stream the game – in this instance, you are only eligible for a refund if the game is faulty
2. Head over to the PlayStation Store refund page here
3. Click on Contact PlayStation Support and select the PS Store & Refunds option
   • This will allow you to talk to a Refund assistant in their contact channel
4. Message the Refund Assistant the following:
   • Your PSN ID
   • Email address
   • Date of birth
   • The name of the game you would like refunded

If your refund is accepted, it can take up to seven business days for it to be processed.

Do note that Sony seems to be stricter with their refund policy when compared to Xbox and Steam as you are not allowed to play or download the game at all if you want a refund.