GameStop’s website has been slammed with traffic for its current-gen console restocks and some gamers are getting an access denied message.
Console restocks have been hectic at GameStop recently.
Lately, hundreds of gamers bombard GameStop’s site every time a console restock is announced.
During this madness, many gamers have reported issues with the site.
Namely, some gamers are receiving an access denied message on GameStop’s website.
Let’s talk about the reasons behind this and how you can solve it.
What causes GameStop’s Access Denied Website Error?
Many of said gamers received the infamous access denied message.
We reached out to GameStop and they stated several reasons that might cause this.
The customer representative provided these as the two main reasons
- VPN Usage
- Refreshing the site too aggresively
How to Avoid GameStop’s Access Denied Website Error?
Using a VPN while trying to buy during a restock might generate some issues.
This might trigger GameStop’s website security systems and result in an access denied error.
How to avoid it: Make sure that your VPN is turned off before you start trying to purchase on GameStop’s website.
Refreshing the page too much times
It is hard not to aggressively refresh when the site is not working as intended.
So these bans are becoming more common lately.
How to avoid it: Make sure that you slow down a bit. Instead of aggressively refreshing to fix issues on the site try other options.
For instance, you can try GameStop’s mobile app on Android or iPhone.
Also, you can try using the Incognito mode on your web browser.
Solutions for the Gamestop Access Denied Website Error
If you’re already getting this error, do not worry. There might still be some solutions you can follow.
Ideally, you will need to wait some time for this to get fixed.
Although, if you are still in the middle of a restock and need an immediate solution, you can try these steps:
- Clear cache/cookies on the app or browser
- Close the browser and open it again
- Open a new tab in Incognito mode
- Try to get back into GameStop
If none of the above steps work, consider using another network.
You can achieve this by switching to mobile data or to another WiFi network.
Also, make sure that your VPN is disabled in case you are using one.
If the problem still persists, waiting 30 minutes to an hour may solve this for you.
After an hour, if the problem persists, make sure you contact GameStop.
Many gamers have reached out through Twitter and GameStop’s support has confirmed an IP ban for some cases.
Luckily, the support team can take care of this help you out.
Note that this final solution takes some time as you will need to provide some information to GameStop.
So, it is recommended that you try all of the steps above before taking this route.