If you’ve experienced the “Your account is currently locked. Please wait a few minutes and try again. (Code 395002)” error in Diablo 4, don’t panic.

Fortunately, there are very simple fixes that can resolve this issue in no time. We’ve compiled a list of everything you can try to fix this error below!

Keep reading to learn the easiest ways to fix the “Your account is currently locked” error in Diablo 4.

Why Am I Getting the Diablo 4 Account Currently Locked Error [Code 395002]?

The Diablo 4 “Your account is currently locked” error is due to the servers experiencing too much traffic and not because of an issue with your Battle.net account.

Instead of being an issue with the individual, Diablo 4 has too many people playing it at once. As a result, it’s temporarily locking accounts to ensure it doesn’t get overloaded.

You may also be getting the error due to a weak internet connection. While it’s not as likely, a weak internet connection has proven to cause issues with Diablo 4, as it requires a constant connection.

Fortunately, there are fixes for this issue, as it has appeared in the past during the initial Beta and Server Slam.

The "Your account is locked" error in Diablo 4

Diablo 4 Account Currently Locked Error Fixes

There are several different fixes you can try to resolve the Diablo 4 “Your account is currently locked [code 395002]” error. They are:

  • Try waiting 10 minutes and then logging back in. Sometimes just waiting for the servers to free up a little will allow you to get back in.
  • Restart Diablo 4 and then log in. Completely restarting Diablo 4 allows your account to reset fully, thus hopefully getting you back in without any issues.
  • Check your internet connection. If it is an issue with your internet connection, it’s worth ensuring it’s as stable as possible.
  • Play Diablo 4 out of peak hours. If you can, the best time to play Diablo 4 is before 4 PM and after 10 PM in your region, as there will be fewer people logging in.
  • Reinstall Diablo 4. This is a last-resort option, but if nothing else works, you should uninstall and reinstall Diablo 4.

You can also check out Blizzard’s Customer Support Twitter account, which updates players on any large-scale server issues and when they will be fixed.

author
Former Staff Writer
Whether it's an indie platformer or a 100-hour JRPG, Tom loves talking about games. So much so, he made it his career. Since starting in 2020, he's covered a wide range of topics at sites including TheGamer and The Game Crater.
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