Sony finally clarifies their position as Cyberpunk 2077 is pulled from the PSN store. Refunds will also be available in full.
Sony has flip-flopped over Cyberpunk 2077 for days, but now they have seemingly settled on a position. The news represents the latest chapter in the saga that is Cyberpunk 2077.
In Sony’s defense, none of this is their fault. In a recent conference call held by Cyberpunk 2077 developer’s CD Projekt Red, both Sony and Microsoft were absolved of any culpability by the games devs.
This seemingly convinced Sony to revert to their usual refund policy and not make an exception for Cyberpunk 2077. The company only usually offers refunds for digital games if it is unplayed.
It’s hard to disagree with Sony’s logic, especially once CD Projekt Red publicly took responsibility for Cyberpunk 2077’s messy release. On PS4 and Xbox One, where the game is virtually unplayable.
But as Sony was still selling the game, they still have some responsibility as a retailer. Especially to customers who’ve purchased an inferior product through their store.
Microsoft has continued to offer refunds for copies of Cyberpunk 2077 purchased on Xbox consoles. This, and CD Projekt Red telling players not to chase Sony for a refund seems to have led to a change of heart on Sony’s side.
Cyberpunk 2077 Pulled from PSN – Full Refunds Guaranteed
Sony announced on Twitter that they will once again be offering full refunds to customers who purchased Cyberpunk 2077 and are dissatisfied with the game. Cyberpunk 2077 has also been pulled from the PlayStation store “until further notice.”
Although presumably, this is to make sure nobody else buys the game and asks for a refund.
This also includes everyone who’s purchased Cyberpunk 2077 on PSN, whether they’ve not played the game or completed it. Refunds will be available to anyone who wants one.
Sony’s decision makes sense from their perspective; we imagine CD Project Red is frantically working on another patch as we write this. To finally fix the game of its many issues – from visuals to NPC AI.
Perhaps by the time this happens, the game will return to the PlayStation. But with Cyberpunk 2077 pulled from PSN, it’s anyone’s guess as to when this will happen.
It seems anyone who wishes to purchase Cyberpunk 2077 on a PlayStation console will need to buy a physical copy. Let’s hope the next patch resolves this drama once and for all.